"We ship to all countries, except . . . "
AO Labs : Restricted Countries List
A great deal of disinformation has been found circulating on
the web concerning the countries to which we ship --
(i.e. we received indisputable evidence that a competitor
in the United States was telling his customers that we
are not allowed to send products into the U.S. --
and that's nonsense.)
There are countries
to which we will not send products . . . (the U.S. is not among
them). This action comes from our side and not the receiving
country. Below you will find our alphabetical list of "Restricted Countries,"
and the reasons why we will not provide service to these countries.
Note also that countries fall into two categories: those countries
we will not ship to under any circumstance ("Total"), and those countries
where there is a shipping condition (partial exclusion or "Conditional"):
[Updated: January 16, 2016]
| Country |
Effective Date |
Reason for Non-Service |
 Canada |
Dec. 19, 2015 |
Conditional: We ship to Canada, but not using express delivery.
Reason: too many problems in Customs. |
 Israel |
Dec 19, 2015 |
Conditional: We ship to Israel, but not using express delivery.
Reason: excessive paperwork requirements for express deliveries. |
 Nigeria |
Jun 15, 2008 |
Total: Repeated shipments by AO Labs have been confiscated by Customs there,
with no feedback as to the reason for non-delivery. We suspect theft. |
 Panama |
Dec 15, 2008 |
Total: Occasional problems with complete Customs non-fulfillment, but the larger
issue is excessive paperwork. |
 Russia |
Jan. 10, 2016 |
Conditional: We ship to the Russian Federation routinely, but
will no longer shiop via express. Reason:
Too many problems with paperwork on express deliveries; inordinate delays
for express deliveries that are not treated as such. |
 South Africa |
Nov 10, 2008 |
Total: Problems with complete non-fulfillment on the part of Customs -- and
no feedback for non-delivery. We suspect theft, as in the case of
Nigeria above. |
|
